Individual Development

Client Requirements

A newly-appointed Associate Medical Director of a leading mental health trust wanted to become more effective in influencing her colleagues, gaining support from both clinical colleagues for changes to services that they wanted to introduce and from a management team that made ‘ill-informed’ decisions that impacted negatively on the public.

Coaching Solution

We agreed a programme of eight coaching sessions, starting with an assessment using the MBTI as a tool. We helped identify the client’s goals; to be more self-confident working in a managerial setting, to gain support and respect from her colleagues, to develop better collaborative working relationships and to be more robust
in holding her staff to account. We then had six two-hour coaching sessions with the client and a final follow-up session.

On completion of the programme both the client and her CEO were pleased with the results. She learned to trust and rely on her insight and strengths. She acquired the skills to contribute confidently in senior team meetings and decided to ‘engage and educate’ the management team in more clinical aspects of mental health by inviting them to clinical meetings before decisions were taken.